Who we are
Suggested text: Our website address is: http://zayreya.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Privacy, Return/Refund, and Shipping/Service Policies
Privacy Policy
At Zareya, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping address
- Payment details
This information is necessary for processing orders and providing our services.
How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchase
- To provide customer service and support
- To improve our website and customer experience
- To send newsletters, promotions, or updates
Payment Information
We accept credit cards and debit cards only. Payment transactions are processed securely through trusted payment gateways.
Cookies
Our website uses cookies to enhance the user experience. Cookies help us understand how visitors interact with our website and allow us to improve our services.
Analytics
We use tools such as:
- Google Analytics
- Facebook Pixel
These tools help us analyze website traffic and improve our marketing and website performance.
Marketing Communications
Customers may receive newsletters or promotional emails from Zareya. You may unsubscribe from these communications at any time.
Customer Data Rights
Customers may request access, correction, or deletion of their personal data at any time by contacting us.
Contact Information
For any privacy-related inquiries, please contact:
Email: zayreyaofficial@gmail.com
Address:
FL24 Meena Bazar
Burdubai, Dubai
United Arab Emirates
Shipping & Service Policy
At Zareya, we strive to deliver your orders safely and efficiently.
Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Shipping Time
The estimated delivery time is:
7 – 14 business days
Shipping times may vary depending on location, customs processing, and external logistics factors.
Shipping Charges
Shipping costs may vary depending on the destination and order details.
Zareya occasionally offers free shipping during special promotions or occasions.
International Shipping
We ship internationally to many countries worldwide.
Shipping Carrier
Orders are shipped through international China-based shipping partners and logistics providers.
Tracking Information
Tracking numbers may be provided for some shipments. If available, the tracking details will be sent to the customer’s email.
Delayed or Lost Shipments
If a shipment is delayed or lost, customers should contact our support team. Zareya will review the situation and provide a suitable solution or alternative arrangement.
Return & Refund Policy
At Zareya, we currently do not accept returns on purchased products.
No Return Policy
Due to the nature of our products and international shipping logistics, all sales are considered final once the order has been confirmed and processed.
Refund Policy
Refunds are generally not available after the order has been processed.
However, in rare cases involving lost shipments or verified delivery issues, our team will review the situation and provide an appropriate solution if applicable.
Order Issues
If you experience any problems with your order, please contact us immediately at:
Email: zayreyaofficial@gmail.com
Our team will work with you to find the best possible solution.
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.